We ship to the bush all the time and do not charge to getting the Heating Appliance to a major air carrier in the Wasilla, Palmer or Anchorage bowl.

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Many customers come into Alaska Fireplace & Accessories, Inc. asking us to repair a stove they purchased elsewhere and find that there really is no repair that can be made. Wholesalers, Internet Sales, Lumber Companies and many Tailgaters do not have the access to purchase high end stoves and these stove companies are in competition for the sale depending on price only and often exaggerate their efficiencies and performance to make that sale. Customer satisfaction usually does not come into play and warranties are lamently honored through a slow process and the customer is left in the cold. Don't be fooled by the "SHAMWOW" salesman.

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Quality manufacturers only do business with retailers that have a showroom to represent their products, trained professionals to talk about their products on performance and installation and also be responsible for their products when we install them. We must carry adequate insurance for the manufacturer and for the customer to provide peace of mind that what they are going to purchase from us will perform in a manner they expect and get the hands on training they need to operate the unit. Honoring warranties in a timely fashion so that being without heat is minimized and customer satisfaction is maximized. The service provided on the purchase of a stove or fireplace from Alaska Fireplace & Accessories, Inc. goes well beyond the sale date of the product.

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The next consideration is the investment in a quality chimney system. On the wood side of the business we favor the MetalBestos Branding for many reasons. To educate yourself of the many benefits of MetalBestos please visit the MetalBestos website and read up! We do our best to stock all components for your project so you have a one-stop purchase and free consultation on your plans for the best configuration and performance. Wood stoves need to be planned into the design of the house and not as an after thought to the end project. It is very important to place the wood stove at the SOUTH side of the home and not on the NORTH side. You will get about a 30% increase on your felt heat by following this long forgotten used to be common sense fact. Chimney costs vary widely depending on the configuration and can sometimes exceed the cost of the stove.

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Many times we are asked about floor protection and wall protection. We get calls many times a week asking about the "Standard" clearance for a wood stove. The "Standard" answer is found in the National Fire Protection Association Code Number 211. Most folks that get this answer think that it is absurd and don't like it because it puts most soves out three to four feet into the room away from any combustibles. The real answer about a stoves clearance is to get the installation instructions for the stove you want to purchase and look at the multitude of combinations possible that are considered safe and tested for that particular stove.

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We have all the answers and all the information for any installation that we sell and represent and can consult with you or your builder so you have the very safest and trustworthy system installed for your safety and home protection. Wall and floor protection can be purchased at the shops ready made and can be installed in a fairly short time for free standing appliances. These floor and wall pads vary in quality and colors and are cost effective choices. Many of our customers opt to do their own work and we have seen some beautiful artwork in homes that cannot be purchased through regular channels. Getting the proper information and adequate clearances is very critical in a useable system. Built-in fireplaces take more resources and there is basically an unlimited array of choices that can be designed thus the pricing fluctuates on tastes.

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Installation is a critical part of putting all of the above together so they will perform well and pass all critiques from Customer Satisfaction to passing all Home Inspections to any State Fire Marshall scrutiny. We prefer to go the location and look at what you want to be installed and provide the very best application possible so the heating appliance will optimally perform. An estimate is then given covering cost of the stove with all options selected along with the chimney with wall and floor applications necessary to do a great job. We welcome anyone to view our work as we are very proud of our accomplishments and want the support of the end customer to be confident of our skills.